Cancel My Request

Instructions for Cancelling a Request or Booking

Cancelling your scheduled test or exams ensures that we continue to provide services to other students who may require accommodations. Students are expected to cancel exams or tests no later than 24 hours before the start time.

Requests or bookings are cancelled online.  To cancel a request or booking you will be required to:

  1. Choose the link “View the history of requests” for the appropriate course.
  2. Click on the "Cancel Request" button for the appropriate request date.
  3. A "Confirmation Required" box will appear with the question "Cancel request are you sure?" Click "Yes" or "No" as appropriate.

You have now correctly cancelled a request, or if there has been a room scheduled at the Alternate Exam Centre for this request, your booking has now been cancelled. Cancelling directly on our website allows 24/7 access with the exact date and time of the cancellation.

Proceed to cancelling your request.