What is the cancellation or no-show policy?

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Students are expected to cancel requests or booking for exams or tests online as soon as they are aware that they will not write as requested or scheduled. It is the student’s responsibility to notify the course instructor of a missed exam/test and request permission to reschedule the missed exam/test. If your request to reschedule an exam/test is granted, you must submit a signed Alternate Exam/Test Rescheduling Request a minimum of five (5) business days in advance of the rescheduled exam/test date. The form should be submitted to Student Client Services or submitted electronically through the upload tool on the Ask a Question page. Please note that permission to reschedule is at the discretion of the course instructor and is not guaranteed. The Registrar’s Office will only accept one rescheduling request for any missed exam/test.  If you cancel or “do not show” to write the same exam/test for the same course twice, the Registrar’s Office will not accept additional rescheduling requests for this exam/test.  In this situation, please consult with your counsellor.